The International Institute for Musculoskeletal Health Education (IIMHE)

Effective Date: 3rd September 2025

The International Institute for Musculoskeletal Health Education (“IIMHE”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website iimhe.org.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, telephone number, postal address, and professional details when you register for courses, sign up for newsletters, or contact us.
• Usage Information: including IP address, browser type, operating system, and details about your use of our website, collected through cookies and analytics tools.
• Payment Information: if you purchase a course or service, payment details are processed securely through third-party payment providers. We do not store credit or debit card details.

2. How We Use Your Information

We use your information to:

• Provide educational services, resources, and support.
• Process registrations, payments, and enquiries.
• Communicate with you about courses, events, or news related to musculoskeletal health education.
• Improve our website and services.
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process personal information under the following lawful bases, in accordance with the UK General Data Protection Regulation (UK GDPR):

• Consent – where you have given us clear permission (e.g. subscribing to a newsletter).
• Contract – where processing is necessary to deliver the services you have requested.
• Legal Obligation – where we are required to comply with the law.
• Legitimate Interests – where processing is necessary for the effective operation of IIMHE and does not override your rights.

4. Sharing Your Information

We will never sell your personal data. We may share information with:

• Trusted third-party service providers (such as payment processors, IT service providers, and email platforms).
• Regulatory or legal authorities when required by law.
• Event partners, course providers, or accrediting bodies, but only where necessary and with appropriate safeguards in place.

5. Data Storage and Security

• We store your information securely and take appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure.
• Data will only be kept for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal requirements.

6. Your Rights

Under the UK GDPR, you have the following rights:

• To access a copy of your personal data.
• To request correction of any inaccurate or incomplete information.
• To request deletion of your data where it is no longer required.
• To restrict or object to the processing of your data.
• To request the transfer of your data to another provider.
• To withdraw consent at any time (where applicable).

To exercise your rights, please contact us at: [Insert Contact Email].

7. Cookies

Our website uses cookies to enhance your browsing experience and to collect statistical information about website usage. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Children’s Privacy

Our website and services are directed at professionals and adult learners. We do not knowingly collect personal data from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The International Institute for Musculoskeletal Health Education (IIMHE)
Website: iimhe.org
Email: sarah@osteoscanuk.com